At Get the Wax Out, hygiene and safety are a top priority. All services are carried out using strict cleanliness standards to ensure a safe and comfortable experience for every client.

Equipment Hygiene

• All tools are either single-use disposable or thoroughly cleaned and disinfected between each appointment.
• Disposable items are used wherever possible and safely discarded after use.
• Reusable equipment is cleaned using appropriate disinfectant wipes before being used again.

Hand Hygiene

• Hands are cleaned before and after every appointment.
• Disposable gloves are worn during each procedure and changed between clients.

Personal Protective Equipment (PPE)

• Appropriate PPE may be used during appointments where necessary.
• This may include gloves and other protective items to maintain a clean working environment.

Clean Working Environment

• All equipment is prepared on clean surfaces.
• Surfaces are cleaned before and after each appointment.
• A tidy and hygienic setup is maintained.

Client Safety

• Services are only carried out when it is safe to proceed.
• If there are any concerns regarding the condition of the ear, the procedure will not be performed and appropriate advice will be given.

Waste Disposal

• All waste is handled responsibly and disposed of in accordance with local guidelines.
• Single-use items are sealed and removed after each appointment.

Mobile Service Hygiene

• All equipment is transported in clean, closed containers or bags to keep items protected during travel.
• Clean and used items are kept separate at all times.
• Equipment is handled in a way that maintains hygiene standards throughout the visit.

Home Environment

A suitable environment is required to maintain hygiene and safety standards during appointments.

Please refer to our Terms and Conditions for full details regarding home environment requirements and circumstances where an appointment may be declined or rescheduled.

 Health and Safety Considerations

To help maintain a safe environment for both clients and the practitioner:

• Appointments will be rescheduled if the practitioner is unwell or experiencing symptoms of a cold, flu, or other contagious illness.
• Clients are kindly asked to inform in advance if they are feeling unwell, so the appointment can be rearranged.
• The appointment may be postponed if there is a potential risk to health or safety.